Najma Collection offers standard shipping within 3 to 4 business days. Orders placed before 3 PM will be processed the same day; after 3 PM, the next business day. Delivery excludes weekends and holidays. Tracking information will be provided via email once your order is shipped.

If an item is idle or out of order, contact our customer service within 7 days. Provide your order number and issue details. Once approved, return instructions will be given. Upon receipt, a full refund will be processed to your original payment method.

Najma Collection provides a 30 Days warranty on all products from the date of purchase. The warranty covers material and workmanship defects under normal use. Contact customer service with your order number and defect details to process repairs, replacements, or refunds.